Email this article 
(Study Program of Air Transport Management, Politeknik Penerbangan Surabaya, Indonesia)(2) Teguh Arifianto
(Department of Railway Electtrical Technology, Politeknik Perkeretaapian Indonesia, Indonesia)(3) Ahmad Bahrawi
(Study Program of Air Traffic Control, Politeknik Penerbangan Surabaya, Surabaya, Indonesia)(4) Dewi Ratna Sari
(Study Program of Aeronautical Communication, Politeknik Penerbangan Surabaya, Indonesia)(5) Didi Hariyanto
(Study Program of Aeronautical Communication, Politeknik Penerbangan Surabaya, Indonesia)(6) Putri Dya Citra Nur Kumala Sari
(\Salesforce Asia, Viseo Warp Japan, Tokyo, Japan, Japan)*corresponding author
AbstractTechnological developments, particularly in the Industry 4.0 era, accompanied by increasing technological literacy among the public, have influenced business operations, making them easier to develop and more widely known. Digital transformation innovations in facility services at the Politeknik Penerbangan Surabaya were carried out to improve administrative efficiency, information, and service speed. This study aims to develop a web-based facility service information system with the Laravel framework and online payments using the Midtrans payment gateway that can be accessed by internal and external users of the institution more easily and transparently. The development of this system uses the Waterfall Software Development Life Cycle (SDLC) method. The results of the study show that this system is able to manage facility data, transactions, availability, and transaction history in an integrated and real-time manner. The integration of Midtrans into the system not only makes transactions fast and secure, but also provides convenience and security protection for customers. The implementation of this system has been proven to increase efficiency, speed up the service process, minimize recording errors, while expanding service access for users from outside the institution easily and effectively. In addition, with the institution's digital development system, strategic decision-making has also become easier KeywordsAsset rental management; Laravel 10; Payment gateway; Waterfall development; Web application; Digital technology;
|
DOIhttps://doi.org/10.29099/ijair.v9i1.1.1638 |
Article metrics10.29099/ijair.v9i1.1.1638 Abstract views : 26 | PDF views : 0 |
Cite |
Full Text Download
|
References
A. A. Pathak and K. Kaushik, “Driving consumer engagement for digital payment brands: Content strategy on instagram,” Journal of Retailing and Consumer Services, vol. 79, p. 103821, 2024, doi: https://doi.org/10.1016/j.jretconser.2024.103821.
A. Ghazawneh, “Digital Services Development and the Dynamics of Transformation by Service Providers,” in Advances in Information Systems Development, B. Andersson, B. Johansson, C. Barry, M. Lang, H. Linger, and C. Schneider, Eds., Cham: Springer International Publishing, 2019, pp. 97–112.
D. Ly, M. Overeem, S. Brinkkemper, and F. Dalpiaz, “The Power of Words in Agile vs. Waterfall Development: Written Communication in Hybrid Software Teams,” Journal of Systems and Software, vol. 219, Jan. 2025, doi: 10.1016/j.jss.2024.112243.
B. Dou, S. Guo, X. Chang, and Y. Wang, “Corporate digital transformation and labor structure upgrading,” International Review of Financial Analysis, vol. 90, p. 102904, 2023, doi: https://doi.org/10.1016/j.irfa.2023.102904.
W. Li, B. Lv, and H. Sun, “Impact of executive team heterogeneity on enterprise digital technology innovation: The moderating effect based on digital finance,” Financ Res Lett, vol. 89, p. 109276, 2026, doi: https://doi.org/10.1016/j.frl.2025.109276.
C. Ancillai, A. Sabatini, M. Gatti, and A. Perna, “Digital technology and business model innovation: A systematic literature review and future research agenda,” Technol Forecast Soc Change, vol. 188, p. 122307, 2023, doi: https://doi.org/10.1016/j.techfore.2022.122307.
W. Li, B. Lv, and H. Sun, “Impact of executive team heterogeneity on enterprise digital technology innovation: The moderating effect based on digital finance,” Financ Res Lett, vol. 89, p. 109276, 2026, doi: https://doi.org/10.1016/j.frl.2025.109276.
X. Fang and M. Liu, “How does the digital transformation drive digital technology innovation of enterprises? Evidence from enterprise’s digital patents,” Technol Forecast Soc Change, vol. 204, p. 123428, 2024, doi: https://doi.org/10.1016/j.techfore.2024.123428.
Y. Liu, J. Dong, L. Mei, and R. Shen, “Digital innovation and performance of manufacturing firms: An affordance perspective,” Technovation, vol. 119, p. 102458, 2023, doi: https://doi.org/10.1016/j.technovation.2022.102458.
T. Wiegelmann and R. Glauerdt, “Practice Briefing: Mergers and Acquisitions in real estate asset management (Part 1) – strategic motivations, valuation and transaction structuring,” Journal of Property Investment & Finance, vol. 43, no. 4, pp. 454–468, 2025, doi: https://doi.org/10.1108/JPIF-02-2025-0033.
M.-T. Chen and Y. Tsai, “A Decentralized Car Rental Transaction Management System Using Blockchain and IPFS,” Int J Semant Web Inf Syst, vol. 21, no. 1, 2025, doi: https://doi.org/10.4018/IJSWIS.367282.
M. A. A. R. Kutubi, K. M. R. Alam, and Y. Morimoto, “A simplified scheme for secure offline electronic payment systems,” High-Confidence Computing, vol. 1, no. 2, Dec. 2021, doi: 10.1016/j.hcc.2021.100031.
F. N. Madu, V. A. Onodugo, and E. E. Isichei, “Electronic payment system and financial sustainability of tertiary institutions in Nigeria,” African Journal of Economic and Management Studies, vol. 13, no. 4, pp. 683–696, 2022, doi: https://doi.org/10.1108/AJEMS-11-2021-0475.
A. Ebekozien, C. Aigbavboa, M. Hafez, M. S. Samsurijan, and A. E. Oke, “Appraising sustainable and resilient physical infrastructure facilities in higher education institutions: the role of smart maintenance management,” Facilities, vol. 43, no. 13, pp. 1094–1113, 2025, doi: https://doi.org/10.1108/F-12-2024-0173.
O. Yilmaz, O. Talavera, and J. Y. Jia, “Rental Market Liquidity, Seasonality, and Distance to Universities,” Int J Econ Bus, vol. 29, no. 2, pp. 223–239, May 2022, doi: 10.1080/13571516.2022.2033078.
S. Meschini et al., “Toward cognitive digital twins using a BIM-GIS asset management system for a diffused university,” Front Built Environ, vol. 8, Dec. 2022, doi: 10.3389/fbuil.2022.959475.
F. M. Mulaydinov, “Integrated Information Systems In Industrial Enterprises And Business Activities,” Journal of Computer Science Engineering and Information Technology Research (JCSEITR), vol. 13, no. 1, pp. 33–44, Jun. 2023, Accessed: Dec. 15, 2025. [Online]. Available: https://scholar.kokanduni.uz/index.php/rb/article/view/5
A. Aminuddin, M. Z. Saringat, S. A. Mostofa, A. Mustapha, and M. H. Hassan, “A Case Study on B-Tree Database Indexing Technique,” Journal of Soft Computing and Data Mining, vol. 1, no. 1, pp. 27–35, Jun. 2020, doi: 10.30880/jscdm.2020.01.01.004.
P. Yin and J. Cheng, “A MySQL-Based Software System of Urban Land Planning Database of Shanghai in China,” CMES - Computer Modeling in Engineering and Sciences, vol. 135, no. 3, pp. 2387–2405, 2022, doi: https://doi.org/10.32604/cmes.2023.023666.
H. A. Rafiu, O. S. Adesina, and K. S. Adekeye, “Modelling the response rate of Apache web server using extreme value theory,” Sci Afr, vol. 23, p. e02086, 2024, doi: https://doi.org/10.1016/j.sciaf.2024.e02086.
M. Amini et al., “MAHAMGOSTAR.COM AS A CASE STUDY FOR ADOPTION OF LARAVEL FRAMEWORK AS THE BEST PROGRAMMING TOOLS FOR PHP BASED WEB DEVELOPMENT FOR SMALL AND MEDIUM ENTERPRISES,” 2020. [Online]. Available: https://www.mahamgostar.com/
P. A. Guna Permana and E. Triandini, “Performance with Eloquent and Query Builder in Crowdfunding System with Laravel Framework,” International Journal of Education and Management Engineering, vol. 11, no. 3, pp. 31–39, Jun. 2021, doi: 10.5815/ijeme.2021.03.04.
J. Suchanowski and M. Plechawska-Wójcik, “Performance analysis of web applications created in the Spring and Laravel frameworks Analiza wydajno?ciowa aplikacji internetowych utworzonych w szkieletach Spring i Laravel,” 2023.
H. Wang and F. Liu, “Digital finance and enterprise innovation efficiency: Evidence from China,” Financ Res Lett, vol. 59, p. 104709, 2024, doi: https://doi.org/10.1016/j.frl.2023.104709.
R. A. Siahaan and R. A. Sianturi, “Analisis Perbandingan Payment Gateway untuk Sistem Pembayaran Berbasis Aplikasi dengan Comparative Study,” Jurnal Teknologi Informasi dan Ilmu Komputer, vol. 11, no. 2, pp. 291–296, Apr. 2024, doi: 10.25126/jtiik.20241127680.
M. A. Hassan, Z. Shukur, and M. K. Hasan, “An efficient secure electronic payment system for e-commerce,” Computers, vol. 9, no. 3, pp. 1–13, Sep. 2020, doi: 10.3390/computers9030066.
F. Reynaldo Pratama, N. Santoso, and L. Fanani, “Pengembangan Aplikasi E-Commerce Menggunakan Payment Gateway Midtrans,” 2020. [Online]. Available: http://j-ptiik.ub.ac.id
Midtrans, “Midtrans,” https://midtrans.com/about-us.
R. A. Kasri, B. S. Indrastomo, N. D. Hendranastiti, and M. B. Prasetyo, “Digital payment and banking stability in emerging economy with dual banking system,” Heliyon, vol. 8, no. 11, Nov. 2022, doi: 10.1016/j.heliyon.2022.e11198.
X. Shao, K. Xi, and Z. Chen, “Science and Technology Financial Policies and Enterprise Digital Technology Innovation,” Financ Res Lett, vol. 83, p. 107646, 2025, doi: https://doi.org/10.1016/j.frl.2025.107646.
I. C. Panetta, S. Leo, and A. Delle Foglie, “The development of digital payments – Past, present, and future – From the literature,” Res Int Bus Finance, vol. 64, p. 101855, 2023, doi: https://doi.org/10.1016/j.ribaf.2022.101855.
F. Alamsyah, I. Usman, and Y. D. Lestari, “The influence of infrastructure quality on usage smart mobile applications and digital payments,” Sustainable Futures, vol. 10, p. 100983, 2025, doi: https://doi.org/10.1016/j.sftr.2025.100983.
A. Moghayedi, “Inclusive digitalized urban public facilities for sustainable cities: A comparative user-centered evaluation of benefits and challenges,” Sustain Cities Soc, vol. 131, Sep. 2025, doi: 10.1016/j.scs.2025.106766.
C. Costa Silva, M. Galster, and F. Gilson, “A qualitative analysis of themes in instant messaging communication of software developers,” Journal of Systems and Software, vol. 192, Oct. 2022, doi: 10.1016/j.jss.2022.111397.
H. Hilale and A. Chakor, “Acceptance of electronic payment systems: A critical review forward a parsimonious model including vertical and horizontal cultural orientations,” Telematics and Informatics Reports, vol. 14, Jun. 2024, doi: 10.1016/j.teler.2024.100139.
A. Sunardi and Suharjito, “MVC architecture: A comparative study between laravel framework and slim framework in freelancer project monitoring system web based,” in Procedia Computer Science, Elsevier B.V., 2019, pp. 134–141. doi: 10.1016/j.procs.2019.08.150.
S. Agostinelli, F. De Luzi, F. M. Maggi, A. Marrella, and A. Volpi, “Design patterns for GDPR-aware process modeling in BPMN,” Inf Syst, vol. 137, p. 102646, 2026, doi: https://doi.org/10.1016/j.is.2025.102646.
X. Liu, Y. Liu, Y. Zhuang, and W. Hou, “UCD-LLM: A use case diagram requirement modeling multi-agent framework with large language model,” Inf Softw Technol, vol. 190, p. 107955, 2026, doi: https://doi.org/10.1016/j.infsof.2025.107955.
Z. Subecz, “Web-development with Laravel framework,” Gradus, vol. 8, no. 1, pp. 211–218, 2021, doi: 10.47833/2021.1.csc.006.
Midtrans, “Default Expiry Time for Each Payment Method,” https://docs.midtrans.com/docs/waktu-kedaluwarsa-default-untuk-setiap-metode-pembayaran.
A. Cabana, C. Charrier, and A. Louis, “Mono and multi-modal biometric systems assessment by a common black box testing framework,” Future Generation Computer Systems, vol. 101, pp. 293–303, 2019, doi: https://doi.org/10.1016/j.future.2019.04.053.
P. Long and J. Zhao, “Equivalence, identity, and unitarity checking in black-box testing of quantum programs,” Journal of Systems and Software, vol. 211, p. 112000, 2024, doi: https://doi.org/10.1016/j.jss.2024.112000.
S. Khare and A. Badholia, “Analysis of Cloud and Self-Web-Hosting Services Based on Security Parameters,” International Journal of Information System Modeling and Design, vol. 13, no. 6, 2022, doi: https://doi.org/10.4018/IJISMD.297629.
F. Al Ghifari, D. E. Ratnawati, and I. Arwani, “Pengembangan Sistem Informasi Pelayanan Pasien berbasis Web (Studi Kasus: Balai Pemasangan Gigi Setia Kawan),” 2022. [Online]. Available: http://j-ptiik.ub.ac.id
J. Wu, H. Zhao, and H. (Allan) Chen, “Coupons or Free Shipping? Effects of Price Promotion Strategies on Online Review Ratings,” Information Systems Research, vol. 32, no. 2, pp. 633–652, Feb. 2021, doi: 10.1287/isre.2020.0987.
Z. Liu and C. Zhou, “Digital technology upgrading in manufacturing, digital finance, and revenue liquidity,” International Review of Financial Analysis, p. 104857, 2025, doi: https://doi.org/10.1016/j.irfa.2025.104857.
E. Hartini et al., “Development of an asset management information system for reliability assessment of SSCs in Indonesia’s Isotope Production Reactor (RPI),” J Radiat Res Appl Sci, vol. 18, no. 4, p. 101950, 2025, doi: https://doi.org/10.1016/j.jrras.2025.101950.
H. Gao, R. Lv, X. Wu, Y. Zhang, and C. Guo, “Releasing the technological backlog: The role of digital transformation,” Journal of Engineering and Technology Management, vol. 79, p. 101935, 2026, doi: https://doi.org/10.1016/j.jengtecman.2025.101935.
V. K. Gedi, S. Abbas, and A. Ahmad, “Do digital payments enhance online food ordering? A study of zoomers and millennials in an emerging economy,” British Food Journal, vol. 127, no. 12, pp. 4546–4565, 2025, doi: https://doi.org/10.1108/BFJ-02-2025-0159.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
________________________________________________________
The International Journal of Artificial Intelligence Research
Organized by: Prodi Teknik Informatika Fakultas Teknologi Bisnis dan Sains
Published by: Universitas Dharma Wacana
Jl. Kenanga No. 03 Mulyojati 16C Metro Barat Kota Metro Lampung
Email: jurnal.ijair@gmail.com
This work is licensed under Creative Commons Attribution-ShareAlike 4.0 International License.