
(2) Salma Abdullah

(3) Edy Jumady

*corresponding author
AbstractThis study aims to examine and analyze the effect of job satisfaction on work motivation and employee performance and to analyze the effect of work motivation on employee performance at PT. Telkom Divre VII Makassar. This type of research is quantitative and the data source used in this study is secondary data by collecting related data files and using primary data obtained from questionnaires with purposive sampling technique used in determining the sample. The population of the research object is 163 and the number of samples determined is 62 respondents using the Slovin formula. The results of the questionnaires obtained from the respondents have been tested by instruments consisting of validity tests and reliability tests. The data analysis method used is descriptive statistics with the help of the SPSS program. The hypothesis testing used is the sobel test. The results of this study indicate that job satisfaction has a significant positive effect on work motivation, work motivation has a positive effect on employee performance and work motivation has a positive effect on employee performance. Work motivation is not able to mediate significantly between the effect of job satisfaction on the performance of employees of PT. Telkom Divre VII Makassar
KeywordsJob satisfaction, Work motivation, Employee performance
|
DOIhttps://doi.org/10.29099/ijair.v6i1.2.630 |
Article metrics10.29099/ijair.v6i1.2.630 Abstract views : 498 | PDF views : 109 |
Cite |
Full Text![]() |
References
R. Octaviannand, N. K. Pandjaitan, and S. Kuswanto, “Effect of Job Satisfaction and Motivation towards Employee’s Performance in XYZ Shipping Company,†J. Educ. Pract., vol. 8, no. 8, pp. 72–79, 2017.
N. T. Marewo, C. Mutongi, T. Nyoni, and S. P. Nyoni, “The Impact of Employee Motivation on Employee Performance,†Int. J. Adv. Res. Innov. Ideas Educ., vol. 6, no. 6, pp. 1487–1502, 2020, [Online]. Available: https://www.researchgate.net/publication/347510308.
Sarianah, B. Semmaila, and A. Arfah, “Pengaruh Kompensasi , Motivasi Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan pada PT . Telekomunikasi Seluler di Kota Makassar,†YUME J. Manag., vol. 5, no. 1, pp. 177–187, 2022, doi: 10.37531/yume.vxix.3453.
S. Sedarmayanti, Manajemen Sumber Daya Manusia : Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil. Bandung: Penerbit PT Refika Aditama, 2013.
E. Jumady, D. Djaharuddin, A. Ampauleng, A. Dahrul, and K. M. Torano, “Pengaruh Kepemimpinan dan Motivasi Kerja Terhadap Kinerja Pegawai pada Dinas Perpusatakaan dan Kearsipan Propinsi Sulawesi Selatan,†Publik J. Manaj. Sumber Daya Manusia, Adm. dan Pelayanan Publik, vol. IX, no. 3, pp. 600–610, 2022.
M. D. Ilmawan, D. S. Wulandari, and F. Fitriani, “Peran Gaya Kepemimpinan dan Kompensasi dalam Mempengaruhi Kinerja yang Dimediasi oleh Kepuasan Kerja,†J. Ekon. Mod., vol. 13, no. 1, p. 37, 2017, doi: 10.21067/jem.v13i1.1745.
I. Pancasila, S. Haryono, and B. A. Sulistyo, “Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from Indonesia,†J. Asian Financ. Econ. Bus., vol. 7, no. 6, pp. 387–397, 2020, doi: 10.13106/jafeb.2020.vol7.no6.387.
M. Fayzhall et al., “Pengaruh Gaya Kepemimpinan Terhadap Kapabilitas Inovasi Guru Dalam Perspektif Organizational Learning,†EduPsyCouns J. Educ. Psychol. Couns., vol. 2, no. 1, pp. 64–91, 2020, [Online]. Available: https://ummaspul.e-journal.id/Edupsycouns/article/view/413.
M. Bhastary Dwipayani, “Pengaruh Etika Kerja dan Stres Kerja terhadap Kepuasan Kerja Karyawan,†Maneggio J. Ilm. Magister Manaj., vol. 3, no. 2, pp. 160–170, 2020.
D. Riftiasari, “Pengaruh Motivasi Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada Perusahaan Baja,†Perspektif, vol. XIV, no. 2, pp. 13–21, 2016.
S. Siengthai and P. Pila-Ngarm, “The interaction effect of job redesign and job satisfaction on employee performance,†Evidence-based HRM, vol. 4, no. 2, pp. 162–180, 2016, doi: 10.1108/EBHRM-01-2015-0001.
D. Shaju, M., & Subhashini, “A Study on the Impact of Job Satisfaction on Job Performance of Employees Working in Automobile Industry,†J. Manag. Res., vol. 17, no. 2, 2017.
A. Crossman and B. Abou-Zaki, “Job satisfaction and employee performance of Lebanese banking staff,†J. Manag. Psychol., vol. 18, no. 4, pp. 368–376, 2003, doi: 10.1108/02683940310473118.
D. Mustomi et al., “Analisis Work From Home Terhadap Motivasi Kinerja Karyawan Di Masa Pandemi Covid-19,†J. Manaj. Sumber Daya Manusia, Adminsitrasi dan Pelayanan Publik Sekol. Tinggi Ilmu Adm. Bina Taruna Gorontalo, vol. VIII, pp. 18–31, 2021.
Yossi Maria Marintan Hutajulu, Lelo Sintani, and M. Meitiana, “Pengaruh disiplin dan budaya kerja terhadap kinerja ASN melalui motivasi kerja Satpol PP Provinsi Kalimantan Tengah,†J. Environ. Manag., vol. 2, no. 1, pp. 44–52, 2021, doi: 10.37304/jem.v2i1.2658.
J. Budiman and S. Steven, “Pengaruh Disiplin Kerja dan Motivasi Terhadap Kinerja Serta Dampaknya Terhadap Kepuasan Kerja (Survey Pada Pegawai Kantor Kecamatan Sungai Raya Kab. Kubu Raya),†JENIUS (Jurnal Ilm. Manaj. Sumber Daya Manusia), vol. 5, no. 1, p. 79, 2021, doi: 10.32493/jjsdm.v5i1.13143.
L. Lusri and H. Siagian, “Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Mediasi Pada Karyawan Pt . Borwita Citra Prima Surabaya,†Agora, vol. 5, no. 1, pp. 2–8, 2017.
W. Bangun, Manajemen Sumber Daya Manusia. Jakarta: Penerbit Erlangga, 2012.
Setiyono, “Pengaruh Motivasi Kerja, Gaya Kepemimpinan Dan Kompensasi Terhadap Kinerja Karyawan Pada Perusahaan Konstruksi PT. Pundikarya Sejahtera Bekasi,†Eksis J. Ris. Ekon. dan Bisnis, vol. 12, no. 1, pp. 21–32, 2017, [Online]. Available: https://ejournal.stiedewantara.ac.id/index.php/001/article/view/77/pdf_2.
K. Hayati and I. Caniago, “Islamic Work Ethic: The Role of Intrinsic Motivation, Job Satisfaction, Organizational Commitment and Job Performance,†Procedia - Soc. Behav. Sci., vol. 65, no. ICIBSoS 2012, pp. 1102–1106, 2012, doi: 10.1016/j.sbspro.2014.05.148.
Sugiono, Metode penelitian Kuantitatif Kualitatif dan R&D. CV. Alfabeta Bandung, 2019.
I. Gozali and H. Latan, Patrial Least Squeres Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS3.0. Semarang: Universitas Diponegoro (UNDIP), 2015.
I. B. G. S. Diputra and I. G. Riana, “Pengaruh Budaya Organisasi dan Kepuasan Kerja Terhadap Motivasi Kerja Karyawan pada Hard Rock Hotel Bali,†E-Jurnal Ekon. dan Bisnis Univ. Udayana, vol. 03, no. 05, pp. 276–288, 2014.
B. E. Wright, “Public-Sector Work Motivation: A Review of the Current Literature and a Revised Conceptual Model,†J. Public Adm. Res. Theory, vol. 11, no. 4, pp. 559–586, 2001, doi: 10.1093/oxfordjournals.jpart.a003515.
N. Nurlina and E. Jumady, “The role of motivation as mediating relationship between incentives and employee performance,†J. Econ. Resour., vol. 3, no. 2, pp. 44–51, 2021.
N. Pariaribo, “Pengaruh Gaya Kepemimpinan dan Motivasi Kerja Terhadap Kepuasan Kerja Serta Dampaknya Terhadap Kinerja Pegawai Pada Badan Perencanaan Pembangunan Daerah di Kabupaten Supiori (Doctoral dissertation, UAJY).,†Dr. Diss. Univ. Atma Jaya Yogyakarta, 2014.
M. Hasibuan, Manajemen Sumber Daya Manusia. Jakarta: Penerbit Bumi Aksara, 2016.
S. Assauri, Manajemen Operasi Produksi Pencapaian Sasaran Organisasi Berkesinambungan, 3rd ed. Jakarta: Rajawali Pers, 2016.
A. Iktifaiyah, “Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Mediasi pada PT Widatra Bakhti Pandaan,†Dr. Diss. Univ. Islam Negeri Maulana Malik Ibrahim, p. 95, 2020.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
________________________________________________________
The International Journal of Artificial Intelligence Research
Organized by: Departemen Teknik Informatika
Published by: STMIK Dharma Wacana
Jl. Kenanga No.03 Mulyojati 16C Metro Barat Kota Metro Lampung
Email: jurnal.ijair@gmail.com
This work is licensed under Creative Commons Attribution-ShareAlike 4.0 International License.