(2) Ahmad Syarief Iskandar (Faculty of Islamic Economic and Business, Institut Agama Islam Negeri (IAIN) Palopo, South Sulawesi, Indonesia, Indonesia)
*corresponding author
AbstractThe purpose of this study was to analyze the relationship between job insecurity variables and turnover intentions, the relationship between burnout variables and the turnover intentions of hotel employees in Palopo. sampling. Data was obtained by distributing online questionnaires with a Likert scale of 1 to 7 through social media. The analysis technique used Structural Equation Modeling (SEM) with data processing tools SmartPLS 3.0 software. The independent variable in this study is job insecurity and burnout, while the independent variable is turnover intentions. The increase in the Job Insecurity variable has an insignificant effect on the turnover intentions variable. There is a significant influence between burnout on the turnover intentions of hotel employees in Palopo.
KeywordsJob Insecurity; Burnout; Turnover Intentions; Hotel Employees
|
DOIhttps://doi.org/10.29099/ijair.v6i1.2.701 |
Article metrics10.29099/ijair.v6i1.2.701 Abstract views : 383 | PDF views : 81 |
Cite |
Full TextDownload |
References
C. Havenâ€Tang dan E. Jones, “Local leadership for rural tourism development: A case study of Adventa, Monmouthshire, UK,†Tour. Manag. Perspect., vol. 4, hal. 28–35, 2012, doi: https://doi.org/10.1016/j.tmp.2012.04.006.
T. Ramayah, J. W. C. Lee, dan J. B. C. In, “Network collaboration and performance in the tourism sector,†Serv. Bus., vol. 5, no. 4, hal. 411–428, 2011.
E. Malihah dan H. P. D. Setiyorini, “Tourism education and edu-tourism development: sustainable tourism development perspective in education,†in The 1st International Seminar on Tourism. Accessed from https://s3. amazonaws. com/academia. edu. documents/53287124, 2014, vol. 4, hal. 2020.
C. Cooper, “Managing tourism knowledge,†Tour. Recreat. Res., vol. 40, no. 1, hal. 107–119, 2015, doi: 10.1080/02508281.2015.1006418.
K. Dube, G. Nhamo, dan D. Chikodzi, “COVID-19 cripples global restaurant and hospitality industry,†Curr. Issues Tour., vol. 0, no. 0, hal. 1–4, 2020, doi: 10.1080/13683500.2020.1773416.
B. Sarmah, S. Kamboj, dan J. Kandampully, “Social media and co-creative service innovation: an empirical study,†Online Inf. Rev., vol. 42, no. 7, hal. 1146–1179, 2018, doi: 10.1108/OIR-03-2017-0079.
T. Ibn-mohammed et al., “Resources , Conservation & Recycling A critical analysis of the impacts of COVID-19 on the global economy and ecosystems and opportunities for circular economy strategies,†Resour. Conserv. Recycl., vol. 164, no. May 2020, hal. 105169, 2021, doi: 10.1016/j.resconrec.2020.105169.
T.-V. Vu, T. Vo-Thanh, N. P. Nguyen, D. Van Nguyen, dan H. Chi, “The COVID-19 pandemic: Workplace safety management practices, job insecurity, and employees’ organizational citizenship behavior,†Saf. Sci., vol. 145, hal. 105527, 2022, doi: https://doi.org/10.1016/j.ssci.2021.105527.
J. de Jonge, H. Bosma, R. Peter, dan J. Siegrist, “Job strain, effort-reward imbalance and employee well-being: a large-scale cross-sectional study,†Soc. Sci. Med., vol. 50, no. 9, hal. 1317–1327, 2000, doi: 10.1016/S0277-9536(99)00388-3.
T. Vander Elst, H. De Witte, dan N. De Cuyper, “The Job Insecurity Scale: A psychometric evaluation across five European countries,†Eur. J. Work Organ. Psychol., vol. 23, no. 3, hal. 364–380, 2014, doi: 10.1080/1359432X.2012.745989.
S. Paek, M. Schuckert, T. T. Kim, dan G. Lee, “Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale,†Int. J. Hosp. Manag., vol. 50, hal. 9–26, Sep 2015, doi: 10.1016/j.ijhm.2015.07.001.
V. N. Lu, A. Capezio, S. L. D. Restubog, P. R. J. M. Garcia, dan L. Wang, “In pursuit of service excellence: Investigating the role of psychological contracts and organizational identification of frontline hotel employees,†Tour. Manag., vol. 56, hal. 8–19, 2016, doi: https://doi.org/10.1016/j.tourman.2016.03.020.
M. Ottenbacher dan J. Gnoth, “How to develop successful hospitality innovation,†Cornell Hotel Restaur. Adm. Q., vol. 46, no. 2, hal. 205–222, 2005, doi: 10.1177/0010880404271097.
A. Risambessy, B. Swasto, A. Thoyib, dan E. S. Astuti, “The Influence of Transformational Leadership Style, Motivation, Burnout towards Job Satisfaction and Employee Performance,†J. Basic Appl. Sci. Res., vol. 2, no. 9, hal. 8833–8842, 2012, doi: 10.21632/irjbs.5.2.113-128.
A. Yahya, “Teachers ’ Job Satisfaction in Instructional Delivery Modalities , and the Role of School Leaders : a Study among Selected Private Schools in Abu Dhabi,†vol. 3, no. April, hal. 105–122, 2022.
R. P. Guay dan D. Choi, “To whom does transformational leadership matter more? An examination of neurotic and introverted followers and their organizational citizenship behavior,†Leadersh. Q., vol. 26, no. 5, hal. 851–862, 2015, doi: 10.1016/j.leaqua.2015.06.005.
A. Pawar, K. Sudan, S. Satini, dan D. Sunarsi, “Organizational Servant Leadership,†Int. J. Educ. Adm. Manag. Leadersh., vol. 1, no. 2, hal. 63–76, 2020, doi: 10.51629/ijeamal.v1i2.8.
J. Ma, X. Zhou, R. Chen, dan X. Dong, “Does ambidextrous leadership motivate work crafting?,†Int. J. Hosp. Manag., vol. 77, no. June 2018, hal. 159–168, 2019, doi: 10.1016/j.ijhm.2018.06.025.
A. Purwanto, J. T. Purba, R. Sijabat, dan I. Bernarto, “The Role of Transformational Leadership, Organizational Citizenship Behaviour, Innovative Work Behaviour, Quality Work Life, Digital Transformation and Leader Member Exchange on Universities Performance,†Organ. Citizsh. Behav. Innov. Work Behav. Qual. Work Life, Digit. Transform. Lead. Memb. Exch. Univ. Perform. (December 17, 2021), 2021.
C. E. Michaels dan P. E. Spector, “Causes of employee turnover: A test of the Mobley, Griffeth, Hand, and Meglino model,†J. Appl. Psychol., vol. 67, no. 1, hal. 53–59, 1982, doi: 10.1037/0021-9010.67.1.53.
N. Nurjaya, H. Erlangga, L. Z. Hong, dan K. D. Wijayanti, “The Effect of Work Stress and Work Conflict on Employees Turnover Intention In Middle Small Micro Enterprises (MSMEs) In South Tangerang Region,†Int. J. Educ. Adm. Manag. Leadersh., hal. 51–62, 2020.
I. N. Sudita, “Pengaruh Kepuasan Gaji, Kepuasan Kerja, Dan Komitmen Organisasional Terhadap Turnover Intention.,†Ef. J. Bisnis Dan Ekon., vol. 6, no. 1, 2015.
L. W. Porter, R. M. Steers, R. T. Mowday, dan P. V Boulian, “Organizational commitment, job satisfaction, and turnover among psychiatric technicians.,†J. Appl. Psychol., vol. 59, no. 5, hal. 603, 1974.
N. Nurjaya, H. Erlangga, L. Z. Hong, dan K. D. Wijayanti, “The Effect of Work Stress and Work Conflict on Employees Turnover Intention In Middle Small Micro Enterprises (MSMEs) In South Tangerang Region,†Int. J. Educ. Adm. Manag. Leadersh., vol. 1, no. 2, hal. 51–62, 2020, doi: 10.51629/ijeamal.v1i2.7.
G. Santos, F. Murmura, dan L. Bravi, “Fabrication laboratories: The development of new business models with new digital technologies,†J. Manuf. Technol. Manag., vol. 29, no. 8, hal. 1332–1357, 2018, doi: 10.1108/JMTM-03-2018-0072.
C. Mathieu dan P. Babiak, “Tell me who you are, I’ll tell you how you lead: Beyond the Full-Range leadership model, the role of corporate psychopathy on employee attitudes,†Pers. Individ. Dif., vol. 87, 2015, doi: 10.1016/j.paid.2015.07.016.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
________________________________________________________
The International Journal of Artificial Intelligence Research
Organized by: Departemen Teknik Informatika
Published by: STMIK Dharma Wacana
Jl. Kenanga No.03 Mulyojati 16C Metro Barat Kota Metro Lampung
Email: jurnal.ijair@gmail.com
This work is licensed under Creative Commons Attribution-ShareAlike 4.0 International License.