Email this article 
(Universitas Batam, Indonesia)(2) Delila Putri Sadayi
(Universitas Riau Indonesia, Indonesia)(3) Angelina Eleonora Rumengan
(Universitas Batam, Indonesia)(4) Reza Safitri
(Universitas Batam, Indonesia)*corresponding author
AbstractThe transformation and development of digital finance have become an important issue in today's business world. Private companies in Batam City are also experiencing the impact of this transformation. This study aims to analyze employee perceptions and competencies in dealing with the transformation and development of digital finance in private companies in Batam City. This research focuses on understanding how employees perceive digital financial transformation and to what extent they have the necessary competencies to adapt to these changes. This study interviews and observes Batam City private company employees for qualitative data analysis. The systematic analysis was analyzed the data. This study found that most employees see digital finance transition positively. Digital finance may improve efficiency, engagement, and financial information accessibility. This research also finds different employee challenges in digital finance transformation. One is a need for digital technology and financial competence. Employees need help to adapt and maximize digital finance's potential. Thus, employee proficiency in digital financial transformation requires training and skills development. This study offers light on Batam City private company employees' views of digital finance's evolution. Positive impressions suggest digital finance can boost employee productivity and participation in firm financial tasks. However, training and skills development must overcome competency issues. Thus, organizations must focus on personnel development throughout digital financial transformation to ensure business success and continuity. KeywordsEmployee, Perception, Competences, Digital Finance, Private Companies
|
DOIhttps://doi.org/10.29099/ijair.v6i1.2.913 |
Article metrics10.29099/ijair.v6i1.2.913 Abstract views : 140 | PDF views : 37 |
Cite |
Full Text Download
|
References
S. Muhamad, S. Kusairi, M. Man, N. F. H. Majid, and W. Z. Wan Kassim, “Digital adoption by enterprises in Malaysian industrial sectors during COVID-19 pandemic: A data article,†Data Brief, vol. 37, 2021, doi: 10.1016/j.dib.2021.107197.
J. P. Hausberg, K. Liere-Netheler, S. Packmohr, S. Pakura, and K. Vogelsang, “Research streams on digital transformation from a holistic business perspective: a systematic literature review and citation network analysis,†Journal of Business Economics, vol. 89, no. 8–9, pp. 931–963, 2019, doi: 10.1007/s11573-019-00956-z.
H. Zeng, H. Ran, Q. Zhou, Y. Jin, and X. Cheng, “The financial effect of firm digitalization: Evidence from China,†Technol Forecast Soc Change, vol. 183, 2022, doi: 10.1016/j.techfore.2022.121951.
A. R. Tumashev, M. V Tumasheva, and I. S. Mavlyautdinov, “The origins and prospects of the digitalization of the economy in the Eurasian space,†in ACM International Conference Proceeding Series, Association for Computing Machinery, 2021. doi: 10.1145/3487757.3490917.
M. Zhao, Y. Ning, S. Y. Fang, and H. Y. Xu, “The Application of Digital Employee in Finance,†in Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), M. Luo and Z. L.-J., Eds., Springer Science and Business Media Deutschland GmbH, 2022, pp. 40–48. doi: 10.1007/978-3-031-23470-5_4.
L. Xue and X. Zhang, “Can Digital Financial Inclusion Promote Green Innovation in Heavily Polluting Companies?,†Int J Environ Res Public Health, vol. 19, no. 12, 2022, doi: 10.3390/ijerph19127323.
H. Li, “Research on the Application of University Financial Sharing Course Construction in Digital Enterprises in the New Era,†in ACM International Conference Proceeding Series, Association for Computing Machinery, 2021, pp. 1077–1080. doi: 10.1145/3452446.3452704.
D. P. Sadayi, A. Nurmandi, I. Muallidin, E. P. Purnomo, and D. Kurniawan, “Web Analytics: How VisitingJogja. com Used in Tourism Recovery Due to the COVID-19 Pandemic,†in International Conference on Human-Computer Interaction, Springer, 2022, pp. 418–429.
H. Lellolsima, M. S. N. Van Delsen, and Y. A. Lesnussa, “Application of Path Analysis to Assess the Influence of Organizational Culture, Transformational Leadership On Employee Performance Through Work Motivation as Intervening Variable (Case Study: PT. Telkom Ambon),†in AIP Conference Proceedings, B. D. P. Raju, Y. Sawano, M. S. M. Nadzir, I. W. T. Wibawan, W. Indratno, I. W. Sutapa, and H. I. Elim, Eds., American Institute of Physics Inc., 2023. doi: 10.1063/5.0111813.
K. Gbongli, Y. Xu, and K. M. Amedjonekou, “Extended technology acceptance model to predict mobile-based money acceptance and sustainability: A multi-analytical structural equation modeling and neural network approach,†Sustainability, vol. 11, no. 13, p. 3639, 2019.
S. Singh, M. M. Sahni, and R. K. Kovid, “What drives FinTech adoption? A multi-method evaluation using an adapted technology acceptance model,†Management Decision, vol. 58, no. 8, pp. 1675–1697, 2020.
Z. Hu, S. Ding, S. Li, L. Chen, and S. Yang, “Adoption intention of fintech services for bank users: An empirical examination with an extended technology acceptance model,†Symmetry (Basel), vol. 11, no. 3, p. 340, 2019.
C. Sagnier, E. Loup-Escande, D. Lourdeaux, I. Thouvenin, and G. Valléry, “User acceptance of virtual reality: an extended technology acceptance model,†Int J Hum Comput Interact, vol. 36, no. 11, pp. 993–1007, 2020.
H. Rafique, A. O. Almagrabi, A. Shamim, F. Anwar, and A. K. Bashir, “Investigating the acceptance of mobile library applications with an extended technology acceptance model (TAM),†Comput Educ, vol. 145, p. 103732, 2020.
M. A. Camilleri, “The SMEs’ technology acceptance of digital media for stakeholder engagement,†Journal of Small Business and Enterprise Development, vol. 26, no. 4, pp. 504–521, 2019.
Y. Zhong, S. Oh, and H. C. Moon, “Service transformation under industry 4.0: Investigating acceptance of facial recognition payment through an extended technology acceptance model,†Technol Soc, vol. 64, p. 101515, 2021.
W. Boonsiritomachai and K. Pitchayadejanant, “Determinants affecting mobile banking adoption by generation Y based on the Uniï¬ed Theory of Acceptance and Use of Technology Model modiï¬ed by the Technology Acceptance Model concept,†Kasetsart Journal of Social Sciences, vol. 40, no. 2, pp. 349–358, 2019.
K. A. Makaba, “Faktor-Faktor yang Mempengaruhi Behavior Intention Masyarakat Gen Y dalam Menggunakan QRIS pada Berbagai Toko Ritel di Kota Batam,†MAMEN: Jurnal Manajemen, vol. 2, no. 1, pp. 60–70, 2023.
L. P. Onn, Reconciling Economic and Environmental Imperatives in Batam. ISEAS-Yusof Ishak Institute, 2018.
A. Güner and İ. E. Gülaçtı, “Business models transformed by digitalization in contemporary art museums and galleries,†Journal of Graphic Engineering and Design, vol. 13, no. 1, pp. 13–20, 2022, doi: 10.24867/JGED-2022-1-013.
H. Ge, B. Li, D. Tang, H. Xu, and V. Boamah, “Research on Digital Inclusive Finance Promoting the Integration of Rural Three-Industry,†Int J Environ Res Public Health, vol. 19, no. 6, 2022, doi: 10.3390/ijerph19063363.
P. Yuni, “Implementasi Perkembangan Teknologi Pemasaran Produk Pada Umkm Di Kota Batam,†in National Conference for Community Service Project (NaCosPro), 2020, pp. 192–199.
S. P. Saragih, “Technology Acceptance Of Digital Payment System Pada Pelaku Umkm Di Kota Batam,†Computer Based Information System Journal, vol. 7, no. 2, pp. 82–90, 2019.
H. Hesniati, C. Candy, E. Erick, A. Lee, I. Lukito, and K. Kelvin, “Pengaruh Technostress dalam Penggunaan E-Wallet Fintech Intention oleh Gen Z di Kota Batam,†Economics and Digital Business Review, vol. 4, no. 1, pp. 349–361, 2023.
P. Mihas, “Qualitative data analysis,†in Oxford research encyclopedia of education, 2019.
A. Tayebi Abolhasani, “Introduction to research methodology: Standard procedures for qualitative data analysis,†Science and Technology Policy Letters, vol. 9, no. 2, pp. 67–96, 2019.
B. Dierckx de Casterlé, K. De Vliegher, C. Gastmans, and E. Mertens, “Complex qualitative data analysis: lessons learned from the experiences with the qualitative analysis guide of Leuven,†Qual Health Res, vol. 31, no. 6, pp. 1083–1093, 2021.
W. Yuwono et al., “Pelatihan Pengelolaan Keuangan Secara Digital Melalui Aplikasi Akuntansi Pada UKM Taman Kota Batam,†in National Conference for Community Service Project (NaCosPro), 2020, pp. 235–245.
I. F. Dufour and M.-C. Richard, “Theorizing from secondary qualitative data: A comparison of two data analysis methods,†Cogent Education, vol. 6, no. 1, p. 1690265, 2019.
J. N. Lester, Y. Cho, and C. R. Lochmiller, “Learning to do qualitative data analysis: A starting point,†Human Resource Development Review, vol. 19, no. 1, pp. 94–106, 2020.
E. A. Mezmir, “Qualitative data analysis: An overview of data reduction, data display, and interpretation,†Research on humanities and social sciences, vol. 10, no. 21, pp. 15–27, 2020.
L. R. Records and D. Shimbo, “Petroleum enterprise intelligence in the digital oil field,†in SPE Intelligent Energy Conference and Exhibition 2010, Society of Petroleum Engineers (SPE), 2010, pp. 103–111. doi: 10.2118/127355-ms.
A. Bril, O. Kalinina, S. Evseeva, and V. Vilken, “Managerial Decisions on the Effective Systems of Remuneration at Crisis Enterprises in Digital Environment,†in ACM International Conference Proceeding Series, Association for Computing Machinery, 2019. doi: 10.1145/3372177.3373347.
X. Li, H. Wang, and C. Yang, “Driving mechanism of digital economy based on regulation algorithm for development of low-carbon industries,†Sustainable Energy Technologies and Assessments, vol. 55, 2023, doi: 10.1016/j.seta.2022.102909.
H. Al-Dmour, F. Asfour, R. Al-Dmour, and A. Al-Dmour, “Validation of the impact of marketing knowledge management on business performance via digital financial innovation as a mediating factor,†VINE Journal of Information and Knowledge Management Systems, vol. 52, no. 1, pp. 33–56, 2022, doi: 10.1108/VJIKMS-05-2020-0085.
S. B. Globa, N. M. Butakova, E. P. Vasiljev, and V. V Berezovaya, “Models of Concession and Public–Private Partnership as an Effective Tool for Achieving the Goals of Sustainable Development of the Region in the Digital Economy,†in Environmental Footprints and Eco-Design of Products and Processes, Springer, 2023, pp. 75–83. doi: 10.1007/978-3-031-28457-1_8.
D. Efriyenty, “Peran Fintech Dalam Meningkatkan Literasi Keuangan Usaha Mikro Kecil Menengah Di Batam,†Jurnal Riset Akuntansi dan Bisnis, vol. 22, no. 2, pp. 155–160, 2022.
L. Xiwen, D. Xu, and S. Shiyu, “Research on the Internal Control Problems Faced by the Financial Sharing Center in the Digital Economy Era1 - An example of Financial Sharing Center of H Co. Ltd.,†in Procedia Computer Science, Y. Sun, P. Thomas, R. Bie, and X. Cheng, Eds., Elsevier B.V., 2021, pp. 158–163. doi: 10.1016/j.procs.2021.04.047.
S. Liang and V. A. Anggraini, “Analisis Penerimaan Electronic Money bagi Mahasiswa Kota Batam dengan Model Tam: Studi Kasus pada Link Aja,†Journal on Education, vol. 5, no. 3, pp. 7291–7303, 2023.
Y. K. Ilahi and M. Syafrina, “Faktor-Faktor (Benefits, Trust, Easy of Use, dan Security) Yang Mempengaruhi Persepsi Konsumen Dalam Menggunakan QRIS Pada Generasi Milenial Kota Batam,†ABEC Indonesia, pp. 35–41, 2023.
K. Khadijah and V. S. E. Janrosl, “Pengaruh Persepsi Manfaat Dan Persepsi Kemudahan Terhadap Fintech Menggunakan Tam (Technology Acceptance Model) Di Kota Batam,†JRAK (Jurnal Riset Akuntansi Dan Bisnis), vol. 8, no. 1, pp. 48–55, 2022.
V. Geraldo, “Kerja Sama Indonesia-Singapura di Bidang Ekonomi Digital melalui Pembentukan Kawasan Ekonomi Khusus Nongsa Digital Park di Batam (2018-2020),†Jurnal Ilmu Hubungan Internasional LINO, vol. 2, no. 2, pp. 128–142, 2022.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
________________________________________________________
The International Journal of Artificial Intelligence Research
Organized by: Departemen Teknik Informatika
Published by: STMIK Dharma Wacana
Jl. Kenanga No.03 Mulyojati 16C Metro Barat Kota Metro Lampung
Email: jurnal.ijair@gmail.com
This work is licensed under Creative Commons Attribution-ShareAlike 4.0 International License.