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Vol 5, No 2 (2021): December 2021 The Development of ITSM Research in Indonesia: A Systematic Literature Review Abstract  PDF
B.Herawan Hayadi, Husni Teja Sukmana, Eghar Shafiera, Jin-Mook Kim
 
Vol 6, No 1.2 (2022) Social Media Marketing with Online Services and Perceptions, Changing Customer Preferences of Online Retail SME Abstract  PDF
Andi Nuryadin, Andi Syahrul Makkuradde, Ashari Ismail, Meldianus Nabas J. Lenas, Andi Irfan, Muh. Rum
 
Vol 6, No 1.2 (2022) Analysis Of Service Quality, Price And Container Distribution On Competitive Advantage Through Consumer Excellence At PT. Evergreen Shipping Agency Indonesia Makassar Branch Abstract  PDF
Hasniaty Hasniaty, Glorya Martzella Noija, Nasir Hamzah, Gunawan Bata Ilyas, Yohannes Johny Soetikno
 
Vol 6, No 1.2 (2022) Purchasing Decisions and Hotel Customer Satisfaction Through Service Quality and Marketing Stimulus Abstract  PDF
Abdul Haris, Muhammad Bakri, M. Maulana, Muhammad Erfan, Muh. Asdar
 
Vol 6, No 1.2 (2022) Exploring the Dimensions of Assurance, Empathy, and Evidence in Improving Service Quality and Customer Satisfaction: A Service Dominant Logic Theory Perspective Abstract  PDF
Bahktiar Tijjang
 
Vol 10, No 1 (2026) Building Student Confidence Through Satisfaction : The Role Of Service Quality, Education Costs And Institutional Image In A-Acreditated Muhammadiyah Senior High School Abstract  PDF
Iis Dewi Fitriani, Popo Suryana, Nandan Limakrisna
 
Vol 9, No 1.1 (2025) Exploring Indicators and Developing the Initial DigiGOVQUAL Model: An Exploratory Factor Analysis in Banjar City Abstract  PDF
Hudzaifah Nuruzzaman Ramdhani, Refi Rifaldi Windya Giri
 
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